We want to hear from you. Let us know how we can help!

Lovisa South Africa

<p id="isPasted"><strong><em>SOUTH AFRICA<br></em></strong><em><strong><span style="font-size: 16px;">DELIVERY TIMES</span></strong></em></p><table style="width: 100%;" class="fr-table-selection-hover"><tbody><tr><td style="width: 21.8674%; background-color: rgb(255, 228, 228);"><div style="text-align: left;"><strong>Shipping Method</strong></div></td><td style="width: 24.9999%; background-color: rgb(255, 228, 228);"><div style="text-align: left;"><strong>Delivery Timeframe</strong></div></td><td style="width: 25%; background-color: rgb(255, 228, 228);"><div style="text-align: left;"><strong>Order Over R450</strong></div></td><td style="width: 28.1326%; background-color: rgb(255, 228, 228);"><div style="text-align: left;"><strong>Order Under R450</strong></div></td></tr><tr><td style="width: 21.8674%;"><div style="text-align: left;"><strong>Standard Delivery</strong></div></td><td style="width: 24.9999%; text-align: center;"><div style="text-align: center;">2-3 business days</div></td><td style="width: 25.0000%;"><div style="text-align: center;">Free</div></td><td style="width: 28.1326%;"><div style="text-align: center;">R65</div></td></tr><tr><td style="width: 21.8674%;"><div style="text-align: left;"><strong>Express Delivery</strong></div></td><td style="width: 24.9999%; text-align: center;"><div data-empty="true" style="text-align: center;">1-2 business days</div></td><td style="width: 25.0000%;"><div data-empty="true" style="text-align: center;">R110</div></td><td style="width: 28.1326%;"><div style="text-align: center;">R110</div></td></tr><tr><td style="width: 21.8675%;"><strong>*Outlying Areas</strong></td><td style="width: 77.988%; text-align: center;" colspan="3"><em><strong>Please allow +5 additional days past our advised timeframe for outlying areas</strong></em></td></tr></tbody></table><hr><p><span style="text-decoration: underline; font-size: 14px;"><strong><em>Please Note:</em></strong></span></p><ul><li><em><span style="font-size: 14px;">*Outlaying areas are locations outside Gauteng.</span></em></li><li><span style="font-size: 14px;"><em>The estimated delivery time is from the date the order has shipped, not necessarily the date of the order.</em></span></li><li><span style="font-size: 14px;"><em>All orders are usually shipped within 2 business days.</em><em>Business days do not include weekends or public holidays.</em></span></li><li><span style="font-size: 14px;"><em>We are not responsible for any delay, late delivery or failure to deliver.</em></span></li><li><span style="font-size: 14px;"><em>There may be a delay of up to 2-4 business days during our sale periods.</em></span></li><li><span style="font-size: 14px;"><em>Please note once your order has been placed online, we are unable to make amendments to product, customer, or delivery details.</em></span></li><li><span style="font-size: 14px;"><em>If you have any queries about placing an order or an order you have received, please <a href="https://www.lovisajewellery.co.za/pages/contact-us" style=" text-decoration: none;">contact</a> our Customer Care team.</em></span></li></ul><hr><p><span style="font-size: 14px;"><em>Lovisa ships to any address located within South Africa.</em></span><span style="font-size: 14px;"><em><br></em></span></p><p><br></p>

SOUTH AFRICADELIVERY TIMES. Please Note:. Lovisa ships to any address located within South Africa.

South Africa | What is the shipping timeframe and cost?

Shipping & Delivery

Why haven’t I received my order confirmation email yet?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

My order was marked delivered but it’s not here.

Why was I partially refunded?

I am missing an item from my order, what should I do?

My item is now faulty, what should I do?

I received a broken or faulty item.

Order Issues

Can I cancel an order?

Can I edit or add anything to my order?

I need to change my delivery address.

Order Changes

How do I track my order?

What if my package gets lost or arrives damaged?

Do you offer free shipping?

Why was my delivery returned to sender?

Why have I not received my order yet?

I need to update my delivery address.

What is the returns policy?

How do I make an online return?

When will I get my refund?

Can I return items in any store?

Can I return items purchased in-store via the online process instead?

Can I return an item I purchased online in-store instead?

Returns & Exchanges

Our Payment Options

How do I apply promo/discount codes?

An automatic discount was not applied at checkout.

My discount code isn't working, what should I do?

Payment & Checkout

Can check if my gift card is expired?

I haven't received my E-Gift Card yet, what should I do?

My gift card is not working online?

Gift Cards

Do parents/guardians need to provide consent?

Kids Ear Piercing

When can I start to wear Lovisa jewellery in my new piercings?

What are the chances of infection?

Is it OK to change my earrings or take them out during the healing process?

When can I stop cleaning my ear piercings?

How long does it take for nose piercings to heal?

My newly pierced ears are painful and red, what should I do?

Piercing Aftercare

Where do you pierce on the ear?

Do I need to book an appointment?

Where will I be pierced in store?

Does it hurt?

What kind of identification is required to be pierced at Lovisa?

Do I need to fill out a consent form?

What is the minimum age to be pierced at Lovisa?

How old do I have to be to be pierced at Lovisa?

Can I get my ears pierced if I am pregnant?

What qualifications are required for ear piercers?

Piercing Process

What type of jewellery can I choose?

Is the jewellery used hypoallergenic?

Pricing

Is the piercing station clean, safe and hazard free?

Why do you use the word "device", isn't it a piercing gun?

What type of gloves are used by the piercer?

Diamond Piercings

Piercing Jewelry & Equipment

Piercing Studio

Is your jewellery waterproof?

What styles are best for sensitive skin?

How to care for your Lovisa Jewellery

Determining the best ring size

Earring Sizes

Necklace Sizes

Sterling Silver - Sterling Silver Gold & Rose Gold Plated

Surgical Steel

Titanium

Stainless Steel

Gold Plated Brass

Hypoallergenic Jewellery

Costume Jewellery

Learn about Lovisa's Metals

Pearls

Cubic Zirconia

Semi-Precious

Organic Materials

Learn about Lovisa's Materials

Our Products

How do I unsubscribe from your mailing list?

How do I change my account email address or password?

Account & Subscriptions

Shipping Method	Delivery Timeframe	Order Over R450	Order Under R450
Standard Delivery	2-3 business days	Free	R65
Express Delivery	1-2 business days	R110	R110
*Outlying Areas	Please allow +5 additional days past our advised timeframe for outlying areas

South Africa | What is the shipping timeframe and cost?Updated 9 hours ago